Movie Mondays

Fun weekly videos to help nonprofits raise money, steward donors, and inspire board members

  • Sign Up for Free Videos
  • Sponsors
    • Nonprofit Best Practices
    • Nonprofit Storytelling Conference
    • 501 Videos
  • Video Archives
  • Shop
  • FAQ

Using discovery questions to connect with donors

Episode #303

Do you ask your donors discovery questions?

I’m certain you do.  But, you may not be asking them in the most effective way.

Rachel Muir has some great tips and examples on how to ask donors questions.  These questions will get you the information you need, and when asked properly, they will also build deeper relationships with your donors.

If you have a story or any advice around connecting with donors, please share it in a comment box below the video. Thanks.

Also, if you’re not already a Movie Mondays subscriber, sign up for your own free subscription so you won’t miss out on future movies. Click here for Your FREE subscription to Movie Mondays.

 

For your own free subscription to Movie Mondays, click here.

Here’s another video with Rachel.  She gives you three tips on how to get great stories from your staff and clients.  Click here to watch.

Comments

  1. Chris Davenport says

    March 27, 2016 at 10:53 pm

    If you have a story or any advice around connecting with donors, please share it so others may benefit from your experience. Thanks. 🙂

    Reply
  2. BenG says

    March 28, 2016 at 6:27 am

    Fabulous pieces of advice! I particularly love how she created the transition from “let’s just have lunch” to asking discovery questions. Namely, asking permission to ask sensitive questions! LOVE IT!!!

    Reply
  3. Western Express Editorial Team says

    March 28, 2016 at 8:29 am

    Rachel has some really great tips! Also, it may be worth noting that it is often difficult to get the discovery call appointment in the first place. With that in mind, many times it is helpful to touch on some of the themes Rachel mentioned while setting up the meeting, i.e., we really would like to hear about your story as an alumnus, it would be great to learn about your philanthropy, and so forth. Such statements can prove helpful in securing the appointment as well as increasing the donor’s comfort heading into the meeting.

    -John Greenhoe, author, “Opening the Door to Major Gifts: Mastering the Discovery Call”

    Reply
  4. Beth E says

    March 28, 2016 at 3:34 pm

    Though I am a front line caller for alumni, I found this information extremely helpful and insightful.

    Reply
  5. Leo Donaghy says

    March 26, 2018 at 5:35 am

    Great advice, especailly the one about getting the permission to ask deeper questions.

    Reply
  6. Aaron Stroman says

    July 2, 2018 at 7:42 am

    Fantastic insight!

    Reply
  7. Sarah Fuelleman says

    June 29, 2020 at 7:51 am

    I also like the reminder to document the meeting. I have access to our CRM as a writer, and I’m looking for details about someone who has been giving for 30 years, and there’s NOTHING. Lots of interactions that say “met with George.” but zero detail. Which means I have to either bug a busy DoD or ask dumb questions of our amazing donor.

    Reply

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Nonprofit Storytelling Conference

Discover how to raise more money by telling better stories.

Go to: Nonprofit Storytelling Conference

Storytelling Book Series

Nonprofit Storytelling Book Series - Click here Raise more money
Learn how to find, capture, and tell powerful stories that inspire donors to give. Get these 3 books for one low price. Click here.
Ad
Nonprofit Best Practices Complete RAISE MONEY FASTER
Over 500 videos, tutorials, and action guides are waiting to help you raise more money faster.  Click here.

Terms of Service  |  Privacy Policy

Copyright © 2023 · Generate Pro Theme on Genesis Framework · WordPress · Log in