Episode #45
When a donor tells you “No” (in so many words), how do you respond?
Do you thank the donor for her time and then leave? If so, you may be doing yourself and your donor a big disservice.
In today’s video, Stuart R. Grover shares how he is able to overcome, and see beyond, the apparent “No”.
Watch the video and get some great take away ideas. They will help you raise more money AND help make your donors feel great about giving.
If you have a story or any advice to share around overcoming donor resistance, please share it in a comment box below the video. Thanks.
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If you have a story or any advice to share around overcoming donor resistance, please share it in a comment box. Thanks. 🙂
I confess, I’ve been a subscriber for a very very long time. This is the first video I’ve taken the time to watch. I’m hooked. Do you have an archive?
great story. powerful.
So true and a great reminder to listen carefully and put yourself in the shoes of the potential donor and not just see it as someone who is being negative or resistant to your request. A little more time and sensitivity invested in this one donor can be worth much more than seeking 20 brand new donors.
“I hadn’t thought of it that way.” Our job is to help people articulate their desire to help with a need. Thank you.
This was so helpful and well-told. Looking forward to listening to donors more closely =)
Loved this video. It a great example of how to become a better listener ultimately making a conversation with your donor more effective.